The Top 5 Referral Marketing Ideas for New Businesses

Do you have a brilliant business idea that’s taking off? Are you at a point where you have a product and your customers love everything about it? Have you considered leveraging the power of referral marketing to help even more people discover your product? There are numerous referral marketing ideas that can help you increase your sales.

Consider this – nowadays, a business has to sell more than just a product. You have to sell a full customer experience; An experience that has inspired your customer to share your products with friends and family.

Marketing conditions are continually changing. Unlike a decade ago, businesses these days do not only sell a product or service to customers, but also an experience. They are given a full experience that will inspire them to share the product or service with friends and family – all of whom are potential customers. Word-of-mouth referrals are the most effective way to grow your business, and this is especially true when you are just getting started as a business.

According to Entrepreneur, an ever increasing number of businesses in 2015 and beyond will try to be more open to feedback from their customers. Here are a few referral marketing ideas on how you can make the most out of your customer referrals.

1. IMPROVE YOUR REFERRAL MARKETING STRATEGY

A Nielsen Trust Study from 2013 showed that referrals are the most trusted form of advertising. This information should be good motivation to establish a solid referral strategy, one based on various referral marketing ideas.

Research is the foundation of any marketing strategy. When you want to craft a good referral marketing strategy, the initial research should include the basics, such as understanding customer desires and needs. But we also advise you to conduct research on any potential referral channels, such as news publications, influencers (bloggers and social media influencers), as well as finding all possibilities to produce customer reviews and opinions online.

Once your research is done, use the data to find the right referral marketing ideas, and then craft a successful strategy which includes:

– Exceptional customer service. Give customers or potential buyers a reason to engage, care about and tell others about your brand. Satisfied clients provide great referrals that are invaluable to small businesses

– The 80/20 rule of referral marketing

– Shareable product experiences. A simple Facebook post, Twitter tweet or Instagram selfie can now reach hundreds, if not thousands of potential customers in a few seconds.

– Referral marketing program. Consider including an obvious incentive in your referral marketing program. Customers are more likely to refer friends and family when there is a valuable incentive involved. If the incentives are worthless or undesirable to the company’s existing customer base, the customers won’t be interested enough to participate in the referral program. Make the program more visible by placing signs in stores and using any internet marketing tools that apply.

Influencer. Find a person who is sufficiently influential in your niche. It doesn’t have to be a celebrity; A popular blogger, YouTuber or Instagramer will do the job.

References. Use references as referrals because people consider other people’s opinions before determining whether they should purchase a product or not.

2. FOCUS ON ONLINE REFERRALS

Referral marketing can be highly effective in an online environment due to the popularity of social media and sharing sites. Internet referral marketing can potentially spread information faster and to a wider audience than most offline marketing strategies.

These days, average customer reach is much larger than ever before and for many people with strong social followings, it can be enormous. Customers now have the power to make or break a business by what they say about it online.

According to research carried out by social media experts, 78% of consumers trust peer recommendations, whereas only 14% trust advertisements. Perhaps that’s why online communities are so good at generating business referrals.

Dropbox, an online file storage company, implemented a very successful referral program in 2009 asking users to tell their friends about the service. The program offered rewards for both sides in the form of additional free space.

This program came to be very fruitful. Namely, by 2010, 35% of daily sign-ups were the result of a referral, while signups had permanently increased by 60% overall. The company estimated that within a 30-day period (April 2010), their users had sent more than 2.8 million direct referral invitations.

Dropbox debuted as a Y Combinator startup in 2007. It now has 300 million users and more than 500 employees. Follow the trend and take advantage of the variety of social media approaches to increasing your referrals. Brainstorm on various referral marketing ideas and try them out.

3. USE CONTENT AS A REFERRAL TOOL TO FORGE STRONG REFERRAL RELATIONSHIPS

Most often, customers are too busy to leave referrals, even though they are satisfied with the product or service. In situations like this, valuable content can generate referral introductions in ways that are constructive and valuable as opposed to shallow and fruitless.

Valuable content is an effective tool for attracting strategic partnerships as well. While many business owners focus most of their referral efforts on customers, non-competing businesses that serve your target market can be one of the most potent sources of referrals.

4. CONNECT WITH RELATED PRODUCTS AND SERVICES

The old premise “It’s not what you know but who you know” is still very popular in the business world. Even though you may be skilled and dedicated to your new business, your chances of success will rise exponentially when you connect with the right people.

Many companies collaborate with complementary businesses and cross-promote to each other’s customer bases. In order to promote your business, identify a connection that would be interested in setting up a barter program with you, one in which you’ll work for them and refer new clients to their business and vice versa.

Networking is the key to obtaining more customers and earning brand trust. For this reason, view every moment as a potential networking opportunity and watch your business grow.

5. SEEK CREATIVITY IN REFERRAL MARKETING IDEAS

Having a variety of electronic devices available to you and your customers, you have infinite possibilities of creating inspirational referral marketing ideas. If your client is willing, try to capture a testimonial on video. This can be a really powerful asset. Offer them an incentive to motivate them to make a creative referral.

Another idea you can try is thinking of a witty way to ask for referrals. There is an interesting example of a computer repair company using stamps reading “We Crave Referrals” on every paper that customers receive – including newsletters, marketing material, and invoices.

Remember, the best referrals are the ones you don’t even have to ask for. Thus, provide your customers with an exceptional experience that will make them eager to share it with others. Try various referral marketing ideas and see how they work for your business.

Digital Marketing Strategies Need To Be Aligned To The Most Recent Market Trends

To begin with, let us understand that any kind of marketing requires consistent and persistent efforts. Market trends keep changing and if you do not keep tweaking and optimizing, your business is sure to stagnate. This is exactly why it is highly essential that your digital marketing strategies be aligned to the most recent market trends. This helps brands better connect with their target audience and provide them with value services.

Adopt a data driven strategy

More and more businesses are embracing a data driven marketing strategy. Realizing the importance of data analysis and measurement tools, they also realize that with the right data at hand, they can provide customers with better services. This data is also crucial for developing new marketing strategies and creating better ad copies, better social media content and better overall content for digital marketing purposes.

Quality content to Engaging content

The importance of quality content cannot be emphasized on enough. Today’s customers demand more – along with the quality of the content, it should have the power to hold their attention long enough to convert them. So, whether you are using blogs or articles, social media or videos, make the content worth the reader’s time. Visitors simply browse through the content – until something interests them enough to stop and read on. Compelling content not only engages but also helps sustain the attention of potential customers. This is exactly why you need to keep refining your content and making it perfect.

Focus on mobile

Digital marketing trends are no longer limited to the web. If your digital marketing strategies do not include mobiles, you are missing out on a very large customer base. Mobiles have formed irreplaceable parts of our lives and digital marketing strategies today without a mobile marketing plan are almost in vein. Google too has made mobile friendliness as a key search ranking factor in their algorithm. This makes it all the more important to have a mobile marketing strategy.

Use visualizations to strengthen your story

Captivating videos and graphics are a great way to strengthen your marketing campaigns. There’s a reason why info-graphics and feature images are getting popular by the day. Here are a few stats to support this theory:

  • 46% of the marketers agree that visuals are crucial to any marketing strategy
  • Content with images receive 94% more views than those without.
  • 55% content creators prioritize creating visual content to make it more engaging for their readers.
  • 39% of the marketers allocate more budgets for the creation of compelling visual assets.

Images and videos generally have their own search index in Google and YouTube. They help in adding visibility to your business.

Finally, the key to any marketing strategy today is personalization. You need to ensure that you meet the needs of your target customers. The ultimate goal of digital marketing is to deliver the right content to the users at the right time. Keep all the factors in mind while you plan for your next digital marketing campaign.

How to Segment Your Target Market

Market segmentation can simply be defined as the marketing strategy that involves dividing a broad market into different subset groups of consumers who have common needs as well as priorities and then designing and implementing strategies in order to target their needs and also desires through media channels and other touch points that allow easier access to them. Market segmentation is of great importance for the companies serving larger markets. Consumer segmentation similarly is the process of classifying people into groups that do have some set of similar characteristics thus resulting in the ability to be targeted and studied.

Categories of segmentation

Geographic

This involves dividing up geographic markets by using the existing boundaries, population boundaries and natural climatic zones. It enables us to segment a market that is spread over a very large geographic area into sub-markets that cover smaller geographic areas. In geographical segmentation the market is divided into different geographical units such as; regions (by country, state, nation, neighborhood), Population density (urban, suburban, rural), climate (size of an area, population size and growth rate) and climate where regions have climate patterns that are similar.

A company that is either serving a few or generally all the geographic segments, requires to put more attention on variability of geographic needs and wants. Immediately segmentation of consumer market on geographic bases is done, companies localize their marketing efforts such as production, promotion, advertising and sales efforts.

Demographic

This segmentation occurs when one or more demographic traits are employed in order to divide the market. Demographics are quantitative characteristics of a particular group of people. These characteristics include age, gender, income, education, occupation, social class, family size, generation, family life cycle, religion, home ownership, ethnic group and nationality. Most businesses that segment their market in terms of demographics area attempting to lay their target o specific segments of the market that are most likely to be interested in what they have to offer.

Demographic segmentation is the most popular form of segmentation for three reasons;

First consumer needs, wants as well usage patterns often reflect closely in demographic profiles. This means that people with different demographic traits often will have different needs and wants with respect to products. An example is where preference for music and other forms of entertainment are often tied to differences in age, occupation and also educational backgrounds.

Second, demographic data is very simple to obtain therefore there is a very huge amount of published demographic information that is available from a wide range of sources. Most of this information is available on the internet where you can easily get information such as census data by accessing the Census Bureau’s homepage.

Finally demographic segmentation is the most common employed market segment because even if we use an alternative segmentation base such as benefits or consumption rates, we will still use demographics in order to profile the segments that are being created. For this reason, most firms prefer to use demographics to simultaneously create as well as profile the market segment.

Psychographics

This segmentation divides market based on differences in lifecycles, social class or differences in personality traits. Psychographics are attributes of a market that are qualitative and refer to the way people think and also what they like to do. Psychographic variables include interests, personality, opinions, self image, values, activities and attitudes. Market segments based on lifestyle entails creating segments based on differences in how people choose to live their lives. Lifestyle is highly predictive of many behavior purchase therefore marketers attempt to characterize lifestyle patterns of consumers by asking them questions about their activities, interests as well as opinions. The items of AIO can be used to segment markets by looking for the response patterns that are common to such types of questions on surveys.

Consumption Behaviors Segmentation

This segment includes product consumption or rates of usage. Some other segmentation present in this category are product usage occasion, product user status and also loyalties tom some specific brands.

When creating market segments that are based on use of product occasion, emphasis is put on identifying different occasions or circumstances under which the product is used. This product may be used on by different people on different occasions or circumstances. Example most airlines have segmented markets into occasion segments that comprise of people flying for purposes of business i.e. business flyers, vacation flyers and those people flying for family reasons. Each and every segment represents a different usage occasion and is each segment is targeted with a different strategy for pricing and promotion.

Marketers who employ product user status segmentation attempt to identify differences between non-users, regular users, potential users, ex-users and also first time users of the product. Most of the large firms in the market do target non-users or potential users in an attempt to stimulate the product’s primary demand. The smaller firms on the other hand target regular users in an attempt to encourage switching of the brand. Most marketers put an effort in trying to differentiate between users and non-users of product categories when the characteristics of a consumer are tie d to the need of the product itself instead of use of different brands.

Firms can learn and gain a lot by analyzing customer loyalty patterns in the market. They can do this by finding the characteristics of those customers who are loyal and non loyal for their brand and those of their major competitors then find ways to keep their customers loyal and attract the non loyal ones from their competitors. Brand loyalty is defined based on the consumer’s pattern of how repeatedly the customer makes a purchase.

Consumer Predispositions segmentation

This entails creating segments based on the differences in the needs, wants and attitudes of the consumers. Markets can be segmented based on the level of peoples’ knowledge on a particular product category. This can be done by having in place different programs for promoting the products in order to communicate with those consumers who know little about the product and those who don’t know about the product.

Segmenting the market based on media viewing habits of consumers, may reveal consistent differences in what type of media the consumers prefer may it be television shows, magazines, radio stations and newspapers and how these differences vary with the demographic and psychographic traits of the customer. Such information can be used to target advertising as well as other communication to groups of customers.

Conclusion

The more the segments marketers are able to identify and also combine to target individual groups that are most interested in what they have to offer, the more effective their marketing efforts can be. Businesses puts much effort to learning as much as they can about their customers including where they live, their income levels, age, what they like purchasing and what they like and dislike. Using this information can be used to reach non customers